Enter your keyword


ILM Level 3 Award and Certificate in Coaching for Team Leaders and First Line Managers

What is ILM?

The Institute of Leadership and Management is the UK’s premier management organisation. As part of City & Guilds, their aim is to improve leadership, management and coaching performance across all industries, through a range of flexible learning and development solutions and work-based qualifications.

As an accredited ILM centre for many years, Tickety Boo Training has enabled practising and aspiring first line managers to increase their performance and therefore progress their career. Many organisations we have worked with have found practical solutions to the challenges they face, whilst giving a significant return on the initial investment through learners’ work-based assessments and projects.

Who should attend at this level?

The award and certificate programmes aim to equip practising and potential team leaders, first line and middle managers with the knowledge, skills and confidence to perform effectively as workplace coaches as part of their normal work role. This an ideal route for the development of a coaching culture within your business.

What does it cover?

Three units:

  • Understanding good practice in workplace coaching
  • Organising workplace coaching
  • Undertaking supervised coaching in the workplace

Increasing numbers of organisations and individuals recognise the value of coaching in the development of performance – helping people overcome the barriers that prevent them from working to their full potential.

Through developing an internal network of coaches with accredited qualification, organisations can develop a culture of continuous improvement and find practical and cost effective ways to drive change and grow their business.


A highly practical and experiential 3-day programme delivered over two months with assessments in the form of a Work Based Assessment and a Coaching Diary.